030 837 98860 info@glow-fire.com

Privacy Policy

Glow-Fire.com, Waldstraße 36, 12489 Berlin, email: info@glow-fire.com (hereinafter: “Glow Fire”) takes the protection of personal data very seriously. The following statement informs you about which personal data we collect and how we process and use them.

Responsible body

Responsible body for the collection, processing and use of your personal data is the Glow Fire (Marcel Simon), Waldstraße 36, 12489 Berlin. We collect, process and use personal data – if not already permitted by law – only with your consent.


We will inform you about news (products, services and certain events from our range of services and the range of services offered by our group of companies) by e-mail. It is also possible that you receive emails from us within the framework of customer surveys.

For the sending of a newsletter we use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have explicitly confirmed to us that we should activate the newsletter service. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail.

Should you later no longer want to receive newsletters from us, you can object to this at any time. Of course, you will also find in every newsletter an unsubscribe link.

Disclosure of data
We use the data provided by you to fulfill and process your order. For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. In order to process payments, we pass on the necessary payment data to the credit institution commissioned with the payment and, if necessary, payment providers commissioned by us or to the payment service selected by you in the ordering process. For example, we work with credit card companies, banks, BillPay, PayPal, mobile services, collection agencies, etc., and with providers to create and edit statistics and IT service providers (such as data centers, host providers, backup services, database services, Google, and Facebook). These service providers have access to your personal data only to the extent necessary to fulfill their duties. The service providers are obliged to treat their personal data in accordance with this privacy policy and the relevant data protection laws.

In the event that Glow Fire is sold to individual subsidiaries or parts of companies, your customer information will usually be shared with the part of the company that you wish to transfer. Of course, your data will also be governed in this case by this privacy policy and the relevant data protection laws.

Log Files
Each time you access Glow Fire’s pages, usage data is transmitted through the respective Internet browser and stored in log files called server log files. The records that are stored contain the following data: date and time of the fetch, name of the visited page, IP address, referrer URL (origin URL from which you came to the Glow Fire website), the amount of data transferred, as well as product and version information of the used browser. The IP addresses of the users will be deleted or anonymized after the end of use. We evaluate the log file records anonymously in order to detect sources of error and to improve our offer and make it more user-friendly.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Use includes the Universal Analytics operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices. This privacy policy is provided by https://www.intersoft-consulting.de.

Google Analytics uses so-called text files, which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. In these purposes, our legitimate interest lies in the data processing. The legal basis for the use of Google Analytics is § 15 para. 3 TMG or Art. 6 para. 1 lit. f DSGVO. The data sent by us and linked to cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 14 months. The deletion of data whose retention period has been reached is done automatically once a month. For more information about terms of service and privacy, visit https://www.google.com/analytics/terms/en.html.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using https://tools.google.com / dlpage / gaoptout? hl = DE download and install. Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics tracking across devices, you must opt-out on all systems you use.

This website uses Google’s remarketing technology. This will allow users who have already visited our websites and online services and are interested in our offers to be redirected and promoted through targeted advertising on the pages of a Google Partner Network. The insertion of advertising is done through the use of cookies. These small text files are stored on the user’s computer. The text files can be used to analyze user behavior when visiting the website and then to use it for targeted product recommendations and interest-based advertising.

Please note that Google has its own privacy policies that are independent of ours. We assume no responsibility or liability for these policies and procedures. Please check the privacy policy of Google before using our website at http://www.google.com/intl/en/policies/privacy/.

Using Google Adwords Conversion Tracking
We use the Google AdWords online advertising program and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies lose their validity after 30 days, contain no personal data and are thus not used for personal identification.

If you visit certain web pages on our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.

The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. It tells customers the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can object to this use by preventing the installation of cookies by a corresponding setting of your browser software (deactivation option). You will not be included in the conversion tracking statistics. For more information and Google’s privacy policy, please visit: http://www.google.com/policies/technologies/ads/, http://www.google.com/policies/privacy/.

Use of Facebook, Google+, Twitter and Instagram plugins
On our website so-called social plugins (“plugins”) of the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered (“provider”).

Facebook is powered by Facebook Inc., 1601S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). An overview of the plugins of Facebook and their appearance can be found here: https://developers.facebook.com/docs/plugins

Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). For an overview of Google’s plugins and their look, visit: https://developers.google.com/+/web/

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). An overview of the Twitter buttons and their appearance can be found here: https://about.twitter.com/en_us/company/brand-resources.html

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). An overview of the Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there.

If you are logged in to one of the services, the providers can immediately allocate the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the “Like”, “+1”, “Tweet” or “Instagram” buttons, the corresponding information is also transmitted directly to a provider’s server and saved there. The information will also be posted on the social network, on your Twitter or Instagram account and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.

Privacy Policy of Facebook: http://www.facebook.com/policy.php
Google Privacy Policy: http://www.google.com/intl/de/+/policy/+1button.html
Privacy Policy from Twitter: https://twitter.com/privacy
Privacy Policy from Instagram https://help.instagram.com/155833707900388/

If you do not want Google, Facebook, Twitter or Instagram to directly map the data collected via our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker “NoScript” (http://noscript.net/).

Some of our services require that we use so-called cookies. Cookies are small amounts of data that your Internet browser stores on your computer. As a rule, these cookies are automatically deleted from your hard drive after the end of your visit to our websites. However, some cookies may be stored longer on your hard drive for technical reasons. Your internet browser can be set so that cookies are generally rejected or deleted in individual cases. If you do not want to save cookies or delete individual cookies, follow the instructions of the manufacturer of your browser. The use of our Internet pages is then possibly for technical reasons, or only partially possible.

Right to information, cancellation, blocking
You always have the right to free information about your stored personal data, its origin and destination and the purpose of the data processing and the right to correct, block or delete this data. For answering requests for information and further questions about data protection we are at your disposal:

Glow Fire – Marcel Simon, Waldstrasse 36, 12489 Berlin
E-Mail: info@glow-fire.com
As of: 12.06.2018

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